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Utilizing the full advantages of groupware applications to boost team collaboration

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Utilizing the full advantages of groupware applications to boost team collaboration

October 03, 2006
By:  Lynn Marotta

Businesses need to look for ways to obtain competitive advantages around every corner. One primary way businesses can increase their competitiveness is by using software tools that help to streamline business processes and make work more efficient. Groupware applications are one example of a type of software application that can affect real change in work efficiency and effectiveness. Businesses would be wise to understand the true benefits of groupware tools, and their direct affect on the bottom line. Let us look at some of the real advantages of groupware applications.

  • Groupware helps increase efficiency -- The idea behind groupware is to provide one central point of access to critical information. Each individual member of a group has access to all of the information pertinent to their tasks in the group project. Redundant work is eliminated, less time is spent searching for data, and more time is spent working on required tasks.
     
  • Groupware stimulates creativity -- When collaboration is enabled, one of the resulting benefits is creativity. Ideas can be easily shared, and individuals can build off one another. With open communication, each member of the group can share new ideas and add valuable insight that can only benefit the project as a whole.
     
  • Groupware provides structure -- Workgroups need structure to succeed. Every member needs to know what is expected of them, and what is expected of the other group members. This builds a level of accountability into the group. It also provides direction as to what the ultimate project goals are, and how everyone fits into the bigger picture. The provision of one central resource point and the improvement of communication channels are two concrete ways groupware provides critical structure to a work group. Another way is by facilitating project management with scheduling and tracking tools that are usually built right into groupware applications.
     
  • Groupware helps define and enforce a process -- By implementing groupware, you are establishing a means to enforce a process for how information is to flow. Documentation is serialized and records are kept on who is responsible for any changes that are made. Communication procedures can be established at the outset, and easily monitored for compliance. This helps ensure all group members are properly performing their specific tasks, and everyone is contributing as agreed upon at the project outset.

As you can see, the advantages of groupware are substantial. However, care has to be taken when selecting a groupware program, and when implementing it. You need to be sure you properly educate employees on the procedures they are to follow. In addition, in order to achieve the maximum benefits, you need to take full advantage of all the features and tools that groupware has to offer.

About the Author
Lynn Marotta is a successful freelance writer and contributor to Web-Conferencing-Zone.com.  Your definitive guide to web conferencing services, online collaboration software and web meetings for business.

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