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Improve the effectiveness of collaborative workgroups by clearly understanding the definition of groupware

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Improve the effectiveness of collaborative workgroups by clearly understanding the definition of groupware

October 06, 2006
By:  Lynn Marotta

As the corporate workforce continues to expand beyond local and even national boundaries, the need for more effective collaboration is critical. In order to stay competitive, corporations need to have access to talent everywhere without the restrictions of geographical boundaries. As global workgroups become more of a reality, corporations need a way to stay connected. This is where the use of groupware becomes a necessity. So just what is groupware? This article investigates the definition of groupware and the benefits it provides to the global workforce.

The term groupware refers to software applications that are designed to help geographically dispersed groups of people work together towards one specific goal. Groupware typically utilizes computer-networking capabilities to streamline communications and facilitate the sharing of data among all group members.

Groupware programs consist of the following two basic features: data storage and management functionality, and communication enablement features. In other words, groupware provides a centralized location for data storage and synchronization, and provides a means by which groups can collaborate efficiently regarding the data. The theory behind groupware software is that it helps people increase their productivity through the collaboration and sharing of information.

The following are some of the key features that groupware programs offer and the benefits provided by them:

  • One centralized location for data storage -- Groupware software is designed to store and manage all data that is relevant to a project so that it is easily accessible to all relevant parties. This means groupware users have the ability to post as well as access documents easily in a central database location. The groupware application then synchronizes the data through a versioning system so that the most recent data is accessed first. Typically, groupware programs also track all changes and who is responsible for the changes. In addition, groupware users have the ability to search the database for relevant data with intuitive search capabilities that are built into the software application.
     
  • Communication enablement -- Groupware provides additional avenues of communication to workgroups that would not be available otherwise. Instant messaging, web conferencing, database access, document versioning, group calendars, and task management are all examples of avenues of communication that are provided through groupware. By providing the means that enable communication, groupware improves collaboration and communication by making it faster, clearer, and more efficient. In addition, miscommunication due to a lack of relevant information or slow communication is eliminated.
     
  • Improves group problem solving capabilities -- Since groupware allows all workgroup members to have access to the same pertinent data, decision-making becomes proactive rather than reactive. With quick and easy access to the most accurate information workgroups can always work from the same point of reference. Efficiency is increased as less time is spent sifting through stacks of data, and more time is spent on specific project tasks.

After reviewing the definition and some of main features groupware can offer, it is easy to see the benefits. The increased collaboration that can be achieved by using an effective groupware software application can make a big difference in the outcome of your next project.

About the Author
Lynn Marotta is a successful freelance writer and contributor to Web-Conferencing-Zone.com.  Your definitive guide to web conferencing services, online collaboration software and web meetings for business.

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[ Use the full advantages of groupware applications to improve collaboration ]
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